It is your responsibility to ensure that all information on your designs is correct, including but not limited to names, spelling, phone numbers etc. The Brand Boutique will not cover any costs associated with reprinting items that are incorrect due to an oversight on your behalf. Please note that once you have approved an item to go to print then cancellations or amendments are not permitted, and if a reprint is required then will need to be paid in full. We encourage you to look through everything extremely carefully as if changes are required once approved then additional charges will apply. This is the most important stage as you will receive final proofs for your sign off. When reviewing proofs that we send for feedback, please take your time to provide clear and concise feedback. We always allow two rounds of feedback + refinement in all our projects. Any additional changes beyond this will incur charges of $80 per round. Project PaymentĪll invoices for our services are processed online and we take full payment upfront, prior to any work commencing or print work being ordered.ĭue to the nature of our work all payments are non-refundable. In our online shop we have our most popular services ready to book, simply select the next available start date that suits you and continue to checkout. Once your online booking is complete, you will receive an email to your Creative Brief which is due by your selected project start date.įor custom projects, you will be provided with a customised quote and to proceed you will need to complete the checkout steps.Īll projects will receive a timeline and due to the high demand of our services, if there are significant delays providing required information for the completion of your project, we cannot guarantee delivery by the agreed dates and will have to provide an amended timeline which could have a significant delay. Project Booking + TimelineĪll projects are booked via our website. If required for the project, we will schedule a meeting (generally SKYPE or phone) to further discuss details before we get started. To keep our services cost-effective, our business is conducted online and via email. The Brand Boutique is operated as a home-based online boutique offering branding, marketing, graphic design and printing services.
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